1-800 Contacts Review : Everything You Need to Know Before You Buy

What is 1-800 Contacts?

1-800 Contacts is an American company that sells contact lenses online and by phone. The company was founded in 1995 and is based in Draper, Utah. It is one of the largest retailers of contact lenses in the United States and offers a wide variety of contact lens brands and types.

In addition to contact lenses, the company also sells related products such as contact lens solutions and cases. The company is known for its easy ordering process and competitive prices. They also offer services such as free shipping, reorder reminders, and automatic delivery.

Pros & Cons of 1-800 Contacts

Pros of 1-800 Contacts include:

• Convenience: The company allows customers to order contact lenses online or by phone, which can save time and effort.
• Selection: 1-800 Contacts offers a wide variety of contact lens brands and types, making it easy for customers to find the right lenses for their needs.
• Prices: The company is known for offering competitive prices on contact lenses.
• Additional Services: They also offer free shipping, reorder reminders, and automatic delivery, which can make the ordering process even more convenient.
• Easy Reorder: They have a program called ‘Easy Reorder’ where you can easily reorder your previous order by just a click of a button.

Cons of 1-800 Contacts include:

• Limited Availability: While the company does offer a wide selection of contact lens brands and types, certain lenses may not be available for purchase through the company.
• No Eye Exam: They don’t offer eye exam service and you need to have your prescription from your eye doctor.
• Limited In-person Support: As an online retailer, 1-800 Contacts does not have physical stores, so customers may not be able to receive in-person support or assistance with fitting or adjusting their lenses.
• Shipping Time: Depending on your location, shipping times can vary and may take longer than expected.

Overall, 1-800 Contacts is a convenient and reliable option for purchasing contact lenses, but it’s important to consider the cons as well as the pros before making a decision.

Ordering With 1-800 Contacts

Ordering contact lenses with 1-800 Contacts is a simple process. Here are the general steps for placing an order:

• Create an account: To place an order, customers will need to create an account on the 1-800 Contacts website. This will require providing basic information such as your name, address, and contact information.
• Find your lenses: Once you have an account, you can search for the contact lenses you need by brand, type, or prescription. The website will show you the available options and prices.
• Enter your prescription: After you have selected the lenses you want to purchase, you will need to enter your prescription information. This includes the lens brand, power, base curve, diameter, and expiration date.
• Review and submit your order: Before submitting your order, you can review the details of your purchase, including the total cost, shipping options, and estimated delivery date. You can also add any additional items such as lens solution or cases.
• Pay for your order: Once you have reviewed your order, you can proceed to checkout and pay for your contact lenses using a credit or debit card or PayPal.
• Wait for your order to arrive: After you have placed your order, you will receive an email confirmation. Your contact lenses will be shipped to you, and you can track your order using the information provided in the email.

It’s important to note that you will need a valid contact lens prescription from your eye doctor before placing an order with 1-800 Contacts. Also, if you have any doubts about your prescription or the order process, you can reach out to their customer service for assistance.

Selection at 1-800 Contacts

1-800 Contacts has a wide selection of contact lens brands and types available for purchase on their website. They carry many of the major contact lens brands such as Acuvue, Alcon, Bausch + Lomb, CooperVision, and Johnson & Johnson. They also carry a variety of lens types including daily disposables, two-week disposables, and monthly disposables.

In addition to traditional soft lenses, they also carry a variety of specialized lenses such as toric lenses for astigmatism, multifocal lenses for presbyopia, and color lenses for enhancing or changing the color of your eyes.

The website is easy to navigate, making it easy for customers to find the lenses that best suit their needs. Customers can search for lenses by brand, type, or prescription. They also provide detailed information about the lenses, including the lens materials, replacement schedule, and any special features or benefits.

It’s worth mentioning that not all lenses may be available for purchase through the company, and it’s always best to check availability with the company customer service or your eye doctor.

In summary, 1-800 Contacts offers a wide selection of contact lens brands and types, making it a convenient option for customers looking to purchase contact lenses online.

What You Need Before Ordering From 1-800 Contacts

Before placing an order with 1-800 Contacts, customers will need to have the following information:

• A valid contact lens prescription: In order to purchase contact lenses, customers must have a valid prescription from an eye doctor. This prescription will include information such as the lens brand, power, base curve, diameter, and expiration date.
• Prescription expiration date: Contact lens prescription are valid for a certain period of time, usually one year, after that you need to get a new eye exam to renew your prescription. It’s important to check the expiration date of your prescription before ordering to ensure that it is still valid.
• Payment method: Customers will need to have a credit or debit card or PayPal account to pay for their contact lens order.
• Shipping address: Customers will need to provide a valid shipping address where they would like their contact lenses to be delivered.
• Knowledge of your lens type: It’s important to know the lens brand, type, and parameters your eye doctor prescribed, 1-800 Contacts have a wide selection of lens but may not carry all the types.

If you have any doubts, reach out to their customer service: If you have any doubts about your prescription or the order process, you can reach out to their customer service for assistance. They will be able to help you with any questions you may have and ensure that you acre ordering the correct lenses.

By having this information ready before placing an order, customers can ensure a smooth and efficient ordering process with 1-800 Contacts.

1-800 Contacts Subscription Services

1-800 Contacts offers a subscription service for customers to automatically receive new contact lenses on a regular schedule. This service is designed to make it easy for customers to reorder their lenses and ensure that they never run out of lenses.

The subscription service typically includes:

• Automatic delivery: Customers can choose to have their contact lenses delivered on a regular schedule, such as every two or three months. The company will automatically send new lenses to the customer’s shipping address, and the customer will be charged for the order.
• Easy Reorder: They have a program called ‘Easy Reorder’ where you can easily reorder your previous order by just a click of a button, this is a convenient way to manage your subscription service.
• Reminders: The company will send reminders to customers when it is time to reorder their lenses, so customers don’t have to worry about keeping track of when they need to place a new order.
• Customizable: Subscription service is customizable, customers can change the frequency of their deliveries or cancel the service at any time.
• Discounts: Subscription customers may be eligible for discounts on their contact lens orders.
• Prescription Management: Subscription customers can easily manage their prescriptions, making sure they have the most current one on file.

The subscription service is a great option for customers who want the convenience of automatically receiving their contact lenses on a regular schedule without having to worry about placing new orders. However, it’s important to remember that you will still need a valid contact lens prescription from an eye doctor before placing an order with 1-800 Contacts, even if you are using the subscription service.

1-800 Contacts Online Vision Exam

1-800 Contacts does not currently offer an online vision exam service. Customers will need to have a valid contact lens prescription from an eye doctor before placing an order with the company. This prescription will include information such as the lens brand, power, base curve, diameter, and expiration date.

It’s important to note that some states in the US allow online vision test, but they are not available in all states and the process may vary. Some online vision test providers may offer a remote exam with a licensed eye doctor, which can be completed via video call or a mobile app. However, these online exams may not be recognized by all retailers, including 1-800 Contacts, and may not be covered by insurance.

It’s always best to check with your eye doctor or the company customer service if you have any doubts about your prescription or the order process.

In summary, 1-800 Contacts does not offer an online vision exam service and customers will need to have a valid contact lens prescription from an eye doctor before placing an order. It’s important to check with your eye doctor or the company customer service if you have any doubts.

Alternatives to 1-800 Contacts

1-800 Contacts is a well-known and reputable online retailer of contact lenses, but there are other options available for customers looking to purchase contact lenses online. Some alternatives to 1-800 Contacts include:

• Lens.com: This online retailer offers a wide selection of contact lens brands and types at competitive prices. They also offer a subscription service, allowing customers to receive their contact lenses on a regular schedule.
• Discount ContactLenses.com: This online retailer offers a wide selection of contact lens brands and types at discounted prices. They also offer a subscription service and free shipping on orders over $99.
• Walgreens: Walgreens is a major pharmacy chain that also sells contact lenses online. They offer a wide selection of contact lens brands and types, and customers can also choose to have their contact lenses delivered on a regular schedule through their subscription service.
• Vision Direct: This is another online contact lens retailer that offers a wide selection of contact lens brands and types. They also offer a subscription service, free shipping on orders over $49, and a price match guarantee.
• Contacts Direct: This is another online contact lens retailer that offers a wide selection of contact lens brands and types, free shipping on orders over $50, and a subscription service.

It’s important to note that prices, availability, and the selection of brands and types may vary among these retailers and it’s always best to compare the options before making a decision. Also, it’s important to remember that you will still need a valid contact lens prescription from an eye doctor before placing an order with any of these retailers.

FAQs

Here are some frequently asked questions (FAQs) about 1-800 Contacts:

How long will it take for my contact lenses to arrive after I place an order?

The shipping time for contact lenses will vary depending on the shipping method selected and the customer’s location. Standard shipping typically takes 3-5 business days, but expedited shipping options are available for an additional cost. Customers can track their order using the information provided in the email confirmation they receive after placing an order.

Can I return my contact lenses if I am not satisfied with them?

Yes, 1-800 Contacts accepts returns of unopened and unused contact lenses within 90 days of purchase. Customers can contact the company’s customer service for information on how to return their contact lenses.

What do I do if I received the wrong contact lenses or if my lenses are damaged?

If you receive the wrong contact lenses or if your lenses are damaged, please contact the 1-800 Contacts customer service. They will be able to assist you in returning the incorrect lenses and providing you with the correct lenses or a refund.

Can I cancel or change my subscription service at any time?

Yes, you can cancel or change your subscription service at any time. Contact the customer service to make changes to your subscription service.

What if I don’t have a valid contact lens prescription?

In order to purchase contact lenses from 1-800 Contacts, you will need a valid prescription from an eye doctor. If you don’t have a valid prescription, you will need to schedule an eye exam with an eye doctor before placing an order.

Can I order contact lenses for another person?

Yes, you can order contact lenses for another person as long as you have their valid contact lens prescription.

Does 1-800 Contacts offer a warranty or guarantee on their contact lenses?

1-800 Contacts provides a 100% satisfaction guarantee on all their contact lenses. If you are not satisfied with your purchase, they will gladly exchange or refund the purchase price.