Close CRM Review

What is Close.com?

Close.com is a sales CRM (customer relationship management) software designed to help sales teams streamline their sales processes and close deals more efficiently. It provides a suite of tools for managing sales activities, including email and call tracking, lead management, pipeline management, and reporting.

Close.com aims to help sales teams increase their productivity by providing a centralized platform where team members can collaborate, communicate, and track their progress towards sales goals. The software includes features such as automated lead management, real-time sales activity tracking, and customizable reporting dashboards.

Close.com also integrates with a wide range of third-party tools and services, such as email marketing platforms, social media platforms, and customer support software. This makes it easier for sales teams to manage their entire sales process from a single platform.

Overall, Close.com is a powerful sales CRM software that can help businesses of all sizes improve their sales processes and close more deals.

Close.com Key Features

Close.com is a powerful sales CRM software that provides a wide range of features designed to help sales teams streamline their processes and close more deals. Here are some of the key features of Close.com:

1. Lead management: Close.com provides a robust lead management system that allows sales teams to track and manage their leads efficiently. The system includes features such as lead scoring, automated lead routing, and lead segmentation.
2. Pipeline management: Close.com’s pipeline management feature allows sales teams to track their progress through the sales process and manage their deals more effectively. The system provides a visual representation of the sales pipeline and allows users to move deals through different stages with just a few clicks.
3. Communication tools: Close.com provides a range of communication tools designed to help sales teams stay in touch with their prospects and customers. These tools include email templates, call tracking, SMS messaging, and more.
4. Reporting and analytics: Close.com’s reporting and analytics tools provide real-time insights into sales performance, allowing sales teams to identify areas for improvement and optimize their sales processes.
5. Integrations: Close.com integrates with a wide range of third-party tools and services, including email marketing platforms, social media platforms, and customer support software. This allows sales teams to manage their entire sales process from a single platform.

Overall, Close.com is a powerful sales CRM software that can help sales teams streamline their processes, improve their sales performance, and close more deals.

How easy is it to use Close.com

Close.com is designed to be a user-friendly and intuitive sales CRM software. The platform is easy to navigate and has a clean, modern interface that is easy on the eyes. Users can quickly find the tools and features they need, whether it’s managing leads, tracking sales activities, or generating reports.

Close.com provides a range of resources to help new users get up to speed quickly, including a knowledge base, video tutorials, and live chat support. The platform also provides a guided tour upon first login, which highlights key features and provides an overview of the platform’s functionality.

One of the strengths of Close.com is its flexibility and customization options. Users can customize their workflows and pipelines to fit their unique sales processes, and the platform’s automation features allow users to automate repetitive tasks and focus on higher-level sales activities.

In summary, Close.com is an easy-to-use sales CRM software that provides a range of tools and resources to help users get up and running quickly. Its user-friendly interface and customization options make it a popular choice for sales teams of all sizes.

Close.com Integrations

Close.com provides a range of integrations with third-party tools and services to help sales teams streamline their sales process and manage all their customer interactions from a single platform. Here are some of the key integrations available on Close.com:

1. Zapier: Close.com integrates with Zapier, which allows users to connect with over 3,000 apps and automate workflows.
2. Salesforce: Close.com integrates with Salesforce, which allows users to sync data between the two platforms and manage their sales process from a single dashboard.
3. Mailchimp: Close.com integrates with Mailchimp, which allows users to automate email campaigns and track their email marketing metrics.
4. Slack: Close.com integrates with Slack, which allows users to receive real-time sales updates and collaborate with their team members.
5. Intercom: Close.com integrates with Intercom, which allows users to manage their customer support and sales processes from a single platform.
6. Google Workspace: Close.com integrates with Google Workspace, which allows users to sync their contacts and calendar events with Close.com.
7. Zoom: Close.com integrates with Zoom, which allows users to schedule and join video meetings directly from the platform.

Overall, Close.com provides a wide range of integrations that can help sales teams streamline their processes and manage all their customer interactions from a single platform.

Close.com Pricing

Close.com offers a variety of pricing plans designed to meet the needs of businesses of all sizes. Here is an overview of Close.com’s pricing plans:

1. Starter Plan: The Starter plan is designed for small sales teams and costs $29 per user per month when billed annually (or $35 per user per month when billed monthly). This plan includes basic features such as lead and pipeline management, email templates, and reporting.
2. Basic Plan: The Basic plan is designed for growing sales teams and costs $49 per user per month when billed annually (or $59 per user per month when billed monthly). This plan includes all the features of the Starter plan, plus advanced features such as call tracking, SMS messaging, and team collaboration tools.
3. Professional Plan: The Professional plan is designed for larger sales teams and costs $99 per user per month when billed annually (or $119 per user per month when billed monthly). This plan includes all the features of the Basic plan, plus additional features such as predictive dialing, Power Dialer, and integrations with third-party tools.
4. Business Plan: The Business plan is designed for enterprise sales teams and offers customized pricing based on the needs of the business. This plan includes all the features of the Professional plan, plus advanced customization options, dedicated support, and onboarding services.

Close.com also offers a free 14-day trial of their software, which allows users to test out the features and functionality of the platform before committing to a paid plan.

Close.com Customer Support

Close.com provides a range of customer support options to help users get the most out of their software. Here are some of the key customer support options available on Close.com:

1. Knowledge base: Close.com provides a comprehensive knowledge base that includes tutorials, FAQs, and user guides. Users can search for specific topics or browse the categories to find the information they need.
2. Video tutorials: Close.com offers a library of video tutorials that cover a range of topics, including how to get started with the platform, how to set up workflows and automations, and how to generate reports.
3. Live chat support: Close.com provides live chat support to all users, allowing them to quickly get help with any issues they may be experiencing. The live chat support team is available during business hours and can assist with any technical issues or questions about the software.
4. Email support: Close.com offers email support to all users, allowing them to submit a support request and receive a response from the support team within 24 hours.
5. Onboarding: Close.com provides onboarding services to help new users get up to speed quickly and ensure they are using the platform to its full potential. The onboarding process includes a one-on-one training session with a Close.com expert, who will guide users through the setup process and provide tips and best practices for using the software.

Overall, Close.com provides a range of customer support options to help users get the most out of their software. The knowledge base and video tutorials provide a wealth of information for users to learn from, while the live chat support, email support, and onboarding services ensure that users can get the help they need when they need it.

Is Close.com worth it?

Whether Close.com is worth it or not depends on your specific business needs and budget. Close.com is a robust and flexible sales CRM software that offers a wide range of features and integrations designed to help sales teams manage their leads, track their sales activities, and close more deals.

Close.com provides a user-friendly interface and customization options, allowing users to tailor the software to their unique sales processes. The platform’s automation features can help sales teams streamline their workflows and save time on repetitive tasks.

Close.com’s pricing plans are competitive, with options available for businesses of all sizes. The platform also offers a free 14-day trial, allowing users to test out the software before committing to a paid plan.

In terms of customer support, Close.com provides a range of resources, including a knowledge base, video tutorials, live chat support, and onboarding services, to help users get up and running quickly and get the most out of the platform.

Overall, if you’re in the market for a sales CRM software and Close.com’s features and pricing fit your business needs, it could be worth considering.

Conclusion Close.com

In conclusion, Close.com is a powerful and flexible sales CRM software that offers a wide range of features and integrations designed to help sales teams manage their leads, track their sales activities, and close more deals. The platform provides a user-friendly interface, customization options, and automation features that can help streamline workflows and save time on repetitive tasks.

Close.com’s pricing plans are competitive and designed to meet the needs of businesses of all sizes, and the platform offers a free 14-day trial to test out the software before committing to a paid plan. The company also provides a range of customer support options, including a knowledge base, video tutorials, live chat support, and onboarding services, to help users get up and running quickly and get the most out of the platform.

Overall, if you’re looking for a sales CRM software that can help you streamline your sales processes, increase efficiency, and drive more sales, Close.com is definitely worth considering.

FAQs

What is Close.com?

Close.com is a sales CRM software designed to help sales teams manage their leads, track their sales activities, and close more deals. The platform provides a range of features and integrations, including lead and pipeline management, email templates, call tracking, SMS messaging, and reporting.

How much does Close.com cost?

Close.com offers a range of pricing plans designed to meet the needs of businesses of all sizes. The Starter plan costs $29 per user per month, the Basic plan costs $49 per user per month, and the Professional plan costs $99 per user per month. The company also offers a customized pricing plan for enterprise sales teams.

Is there a free trial of Close.com?

Yes, Close.com offers a free 14-day trial of their software, which allows users to test out the features and functionality of the platform before committing to a paid plan.

What kind of customer support does Close.com offer?

Close.com provides a range of customer support options, including a knowledge base, video tutorials, live chat support, email support, and onboarding services.

Can Close.com be integrated with other software?

Yes, Close.com can be integrated with a wide range of third-party software, including marketing automation tools, lead generation tools, and e-commerce platforms. Some of the integrations available include Zapier, Salesforce, HubSpot, and Shopify.

Is Close.com user-friendly?

Yes, Close.com provides a user-friendly interface and customization options that allow users to tailor the software to their unique sales processes. The platform’s automation features can help sales teams streamline their workflows and save time on repetitive tasks.