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About Charles & Keith
If you swear by elegantly crafted handbags and trendy pairs of shoes, then you have got to visit the Charles & Keith outlet in Ambience Mall. This brand is celebrated for extending a lavish collection of bags, shoes, and a range of accessories for both men and women. It is the tasteful designs and brilliant craftsmanship of these products that makes this store so popular. This brand functions on the notion of ‘fast-fashion’ and as such, extends an absolutely up-to-the-minute collection.
Founded in Singapore in 1996, Charles & Keith is a fast-fashion retailer of high-quality, stylish footwear and accessories including bags, eyewear and costume jewellery catered to modern Asian women. The brand is recognised for its curated collections of relevant fashion designs available at affordable and accessible price points.
A lifestyle brand that embraces a culture of innovation, the brand has established a presence in prominent fashion cities such as Seoul, Shanghai and Dubai. The brand has also begun its foray into locations such as Macau’s The Venetian and pop-up stores in Galeries Lafayette in Paris in the past three years. In the last quarter of 2018, it launched an e-commerce hub in the UK as its first push into the European market. Today, Charles & Keith continues to inspire and excite with its experimental and unparalleled designs.
Starting out as a ladies footwear store in Singapore’s Amara Shopping Centre in 1996, brothers Charles and Keith Wong ran the store just like any other shoe store – procuring China- and Malaysia-made shoes from the same wholesalers as their competitors and then retailing them in-store. However, just after a few months of running the business, they quickly observed that while selling wholesale shoes provided a cost advantage, the lack of uniqueness meant limited growth.
Overview of Charles & Keith
This made them realise the potential of designing their own in-house products and creating a brand that consumers could identify with – leading to the creation of the Charles & Keith brand.
The brothers opted to design their own shoes while selling them at affordable prices. Keith was responsible for designing the shoes while Charles managed sales. The brothers also made the business cost-efficient by buying directly from manufacturers instead of wholesalers. To retain the exclusivity of their products, the brothers ensured that these manufacturers would not produce and sell their shoes to other retailers. By 2000 and within just 4 years, all its products were designed in-house. As the business grew, the company cut out the middleman and began working directly with production factories.
Every perfect dress needs the right accessories to take the look up a notch. Charles & Keith is a brand that offers premium accessories that can add a touch of glamour and panache to any outfit.
Charles and Keith is a leading fashion store in Singapore that is currently operating in over 600 stores around the world in 37 countries. This company was founded in 1990 when the two brothers, Charles Keith started working at their family-owned shoe store in Ang Mo Kio, a district of Singapore.
After opening their first store in 1996, the two brothers quickly understood that their business model of buying shoes from wholesale suppliers and then selling them wasn’t sustainable. To survive the tough competition in the shoe industry, they decided to design their own shoes in 1997. Slowly and steadily, they were able to establish a brand name that was recognized by their target clientele.
Following 1998, Charles & Keith began expanding their operations outside Singapore and into Indonesia, Australia, the Middle East, Africa, Japan, Malaysia, etc. Charles & Keith was among the pioneers to initiate an e-commerce website for the facilitation of online shoppers. This digital pivot allowed the company to offer its products in locations where it didn’t have a physical store.
In 2021, Charles & Keith Singapore decided to accelerate their digitalization process in response to the Covid-19 pandemic. The company provided distance learning to 7000 of its staff members across the globe and also hosted online sales presentations for wholesale buyers irrespective of their physical location.
Charles & Keith Review
Since the company started off with shoes, it’s no wonder that Charles and Keith’s shoes are some of the best quality shoes you can find in Singapore. Whether you want to shop by occasion (work, casual, party, wedding, etc.), through featured collections, or by category, there are several amazing options to choose from.
Customers around the world love Charles and Keith’s bags and wallets. If your accessories wardrobe is in need of a makeover, the collection by Charles & Keith has premium products from tote bags, clutches, crossbody bags to shoulder bags, backpacks, and many more.
Atome is pronounced as A-to-me, and it means “Available to me.” This payment service aims to empower online shoppers to own things they desire on their terms. Through Atome’s flexible monthly payment plans, users can shop from any of Atome’s partnered merchants and pay their bills in three months instead of a single payment.
Charles & Keith Comfortable Shoes Review
The right pair of footwear take your look to new heights. Our stellar range of ladies shoes toe the line between duty and delight. Exude daytime glam in strappy heeled sandals or kick things into high gear with a pair of sneakers — we’ve got slip-ons and lace-ups. Keep your style game strong with subtle yet stylist additions, such as mismatched designs, sleek blade heels, feminine ankle straps and striking eyelet embellishments. Whatever you are in the mood for, our classy and comfortable shoes will see you through every season in style.
Muted or loud palettes; simple or intricate embellishments; our selection of online shoes has everything you need for your chosen occasion. Enjoy a day out in city-chic mules or casual slide sandals, or take our mock-croc heels and killer boots out for spin and straight into after-dark territory. We also have a stunning wedding collection ready to turn heads.
Be it a pantsuit for work or a floral wrap dress for Sunday brunch, you can count on our collection of strappy sandals to take you through the week in fashionable finesse. To hotfoot from desk to date with ease, slip into any of our stiletto pumps to add edge to flare pants and a bardot top. Walk this way to find your perfect pair. The best part? You can purchase our shoes online from the comfort of your home.
Charles & Keith Designer Collections of Bags Review
Stay ahead of the fashion curve when you stow your valuables in our array of bags that promises maximum style mileage. Be it neutral or bold hues, printed or textured finishes, understated or striking details – we have them all. Browse our selection of bags to find the chic carrier that you will reach for time and again.
Nothing says feminine like an elegant handbag. Showcasing a sustainable silhouette that can be styled throughout the seasons, our bucket bag sale has something for every style personality. It is the shake-up your wardrobe is calling out for, and at these prices there is no such thing as adding too many to cart. From preppy prints and edgy studs to intricate weaves and sparkly fringe details, our hand-picked selection of bucket bags will take you from 9-to-5 and into the night in no time. Synonymous with functionality, these roomy picks will also prove to be a worthy wardrobe ally for years to come.
With new lines being added regularly, keep checking back in so you do not miss out on any amazing deals. Come this way to find your perfect picks. Shopping our covetable online fashion sale has never been easier – you can purchase our bucket bags online from the comfort of your home.
A great bag is the cornerstone of every closet. Channel modern minimalism with a versatile black saddle bag that will house your essentials effortlessly and put the perfect finishing touch to all of your outfits, from off-duty days to weekend dates. Or, make a statement at evening parties by pairing a silk dress with an eye-catching glittered knuckle-ring clutch.
Charles & Keith Stylish Wallets Review
Every woman needs a wallet to keep her cards and cash organised. Find the perfect one for you in our extensive and varied range. From compact short wallets to stylish long ones, there is something for every style and personality. Carry them on their own to make a fashion statement or keep them neatly stowed in your handbag to access your belongings easily.
Wallets with detachable straps, such as our panelled long wallet and top tab snap button wallet, are great for daily errands and lunch breaks because they are chic and functional. To go from day to night effortlessly, reach for our metallic top handle long wallet, croc-effect turn-lock wallet or quilted zip around wallet – elegant and eye-catching, they have what it takes to moonlight as stylish evening clutches.
Classic black wallets are a foolproof fashion option. Whether they feature a modern mock croc finish or are decorated with elegant stone embellishments, they will go with any ensemble. To easily incorporate more colours into your wardrobe, choose between our graphic print long wallet and two-tone mini wallet – they are striking designs that can be easily spotted among your bag’s contents. Come this way to find your perfect arm candy. Shopping our covetable range has never been easier – you can purchase our bags online from the comfort of your home.
Charles & Keith stylish sunglasses Review
Complete your look for less when you shop our women’s sunglasses sale. Accentuate your features as you find a frame that suits your very own face shape. Our wide range of stylish designs — aviators, geometric cuts, cool cat-eye, and tinted lenses in various mood-boosting colours — will not disappoint.
In fact, our sunglasses will do the trick for both the weekday grind and weekend relaxation. The laid-back aviator style has withstood the test of time, and you will find it hard to resist adding our to your eyewear collection. Or, you can amp up the vacation vibe with butterfly sunglasses. Designed with a sleek double-wire frame and matching tinted lenses, they make the ultimate confidence booster. Destined to become a timeless wardrobe staple, they are suitable for everyday use. If you have a square, oval, or heart-shaped face, you are in luck, because these butterfly shades will complement you brilliantly.
With new lines being added regularly, keep checking back in so you do not miss out on any amazing deals. Come this way to find your perfect picks. Shopping our covetable online fashion sale has never been easier – you can purchase our women’s sunglasses online from the comfort of your home.
Shades for men and women have moved up from being functional gear to making waves on the fashion scene. Sunglasses are one of the trendiest accessories that can be used to elevate the look of any ensemble. They are a part of the wardrobe of everyone from adults to children alike.
Charles & Keith jewellery design Review
It is easier than ever to elevate your accessory game when you shop our women’s jewellery sale from the comfort of your home. From dainty earrings and dazzling rings to statement necklaces and slender bracelets, expect to find the perfect jewellery box update here. It is the shake-up your wardrobe is calling out for and at these prices, there is no such thing as adding too many items to your cart.
Perk up your everyday casual aesthetic with earrings that are on sale by letting them peek out from loose waves or a tousled updo. For special occasions like a wedding party, let our crazy agate stone drop earrings add visual interest to your polished ensembles, especially when you tie up your hair in an elegant low bun. Complete your aesthetic with our matching labradorite stone necklace and top it all off with our mother of pearl sculptural cuff bracelet.
Understated enough to be your everyday plus-one, yet glamorous enough to include in your after-dark ensembles, our moonstone cuff bracelet is so divine it can elevate any look. Show it off with your favourite little black dress and textured pumps for a dinner date. For maximum impact, we suggest pairing it with our elegant gold rose quartz open ring. Set in a gleaming rose-gold colour, it is an exquisite piece of jewellery that you would want to wear all day every day.
With new lines being added regularly, keep checking back in so you do not miss out on any amazing deals. Come this way to find your perfect picks. Shopping our covetable online fashion sale has never been easier – you can purchase our jewellery online from the comfort of your home.
Charles & Keith Fashion Accessories Review
Hit refresh on your wardrobe with our unmissable sale. Dive into our women’s accessories sale to find some fashionable add-ons that will update your daily wardrobe rotation in a cinch. We have the perfect picks, and the best part is that they are just a click away.
A perfectly accessorised outfit speaks a thousand words. Whether it is a croc-embossed belt or a velvet knotted bag strap, the right add-on can take your outfits from zero to hundred in a style second. Our accessories sale for women is the best time to stock up on everything from sleek belts to charming bag straps. Spice up the look of your gadgets by turning to our outstanding range of tech accessories. From laptop bags that can be carried crossbody to nifty AirPods cases that can be easily worn around your neck with a chain strap, our selection promises maximum style mileage while prioritising function. Bona-fide closet essentials that offer protection to your prized possessions, our tech accessories are bound to impress — be it for work or play.
Need a right-now refresh? Start with your personal plus-one. Giving your daily bag a quick update is a sure-fire shortcut to elevating your style and your mood. From embellished wide straps, to weave detail buckled thin straps, mix and match our detachable bag straps on your favourite totes, crossbodies, shoulder bags and other carryalls to spruce up your wardrobe In an instant – you are only limited by your imagination.
With new lines being added regularly, keep checking back in so you do not miss out on any amazing deals. Come this way to find your perfect picks. Shopping our covetable online fashion sale has never been easier – you can purchase our accessories online from the comfort of your home A veritable shortcut to your sartorial success, make a handy laptop bag an essential part of your office uniform. For a classic design reinvented with a fashion-forward twist, reach for our quilted laptop bag. Carry it by hand, slip it into a trusty tote, or simply attach the adjustable multi-coloured striped shoulder strap to go hands-free. Commute in style wherever you go with your beloved earphones case kept securely by your side — whether you are out running errands or heading for an after-dark affair, our versatile AirPods cases will be a great complement to all your aesthetics.
Who Is Charles & Keith For?
CHARLES & KEITH was founded with a vision to empower women around the world to express themselves freely through fashion. The brand pushes the boundaries of modern footwear and accessories by constantly reinventing fashion with its curated collections. Since its establishment in 1996, the brand has expanded its reach beyond brick-and-mortar stores by offering online shopping on its website CHARLESKEITH.COM. Its stylish and trend-focused designs are now available in Asia Pacific, the Middle East, Europe and the United States of America.
CHARLES & KEITH believes in social and environmental responsibility. Its efforts to support progress, sustainability and conservation include the use of Forest Stewardship Council (FSC) certified paper, as well as its collaborations with international organisations such as United Nations Entity for Gender Equality (UNWOMEN), Breast Cancer Foundation and World Wide Fund for Nature.
The brothers opted to design their own shoes while selling them at affordable prices. Keith was responsible for designing the shoes while Charles managed sales. The brothers also made the business cost-efficient by buying directly from manufacturers instead of wholesalers. To retain the exclusivity of their products, the brothers ensured that these manufacturers would not produce and sell their shoes to other retailers. By 2000 and within just 4 years, all its products were designed in-house. As the business grew, the company cut out the middleman and began working directly with production factories.
Charles & Keith Reviews: What Do Customers Think?
Charles & Keith always have very stylish shoes and bags and other accessories at very affordable prices. Quite good quality but reasonably priced. I just love Charles and Keith. I only wish their staff are more accommodating. I noticed in the Changi airport T3 the sales staff were not very customer oriented and didnt look happy to serve. The Filipina manager was also to busy to answer questions and didnt stop what she was doing at her post behind the counter even when there were the 2 of me and my friend in the store.
The brand is popular in Singapore,, I appreciate the shop in Airport provide different style of bags, shop and accessories for ladies,, of course the 7%duty free give me an extra excuse to shopping… The products of Charles and Keith is good,,
One will share about my own experience.This product was easy to carry.and insert many items.there are multiy colours and excellent quality for worthable price. To compare other brand.very easy to carry and looking loyal and very beautiful one.and very easy to carry for long travelling also. This os Best one I like it very Much this one thank you.
How a company like this is able to trade is beyond me. They have no customer service at all I am waiting on a response for a while in regards to a refund form which is ridiculous. The quality of their goods is also awful. Do not buy from them and I wish I had read reviews before purchasing. Honestly 1 star is way too much to give them.
Is Charles & Keith Worth It?
Authentic CHARLES & KEITH products are available at our retail stores and official partner websites. Locate a CHARLES & KEITH retail store near you. View the full list. CHARLES & KEITH does not offer merchandise for sale through individuals, unauthorised retail locations, internet auctions, online forums, social media platforms and any other online retailers besides those mentioned above.
If you buy a CHARLES & KEITH product through an unauthorised dealer, you could be purchasing a counterfeit item, which may differ from what was advertised and delivered to you. As a result, you will not enjoy the high-quality standards of our products and after-sales services. Counterfeit products do not undergo our inspection or testing processes. All our materials are carefully crafted and sourced for their unique qualities. Any incidental marks, tonal changes and/or textural variances are part of the material’s natural characteristic and should not be considered as imperfections.
Charles & Keith Promotions & Discounts
Avail of our super discounts on the entire bag amassment. When it comes to bags, women are meticulous. And Charles and Keith endeavor to consummate each of the women’s needs with multifarious styles. Along with a reasonable price range don’t forget our exceptional discounts.
Enjoy 10% off your first order on all regular-priced and sale items when you sign up for our newsletter.
Upon signing up to our newsletter, you will receive a promo code via email that entitles you to the discount. Customers will need to log in to their registered accounts to use this promo code – non-registered customers will have to create an account online to enjoy this special offer.
The promo code is valid for one month from date of issue, and can only be used once (i.e. in a single transaction) to purchase regular-priced and sale items at www.charleskeith.com/us. This promotion cannot be used together with any other privileges or promotions.
Valid for regular-priced items and cannot be used together with any other privileges or promotions, and sale items. Promotion is only valid for orders delivered within the United States of America.
Enjoy 15% off all regular-priced items when you register as a youth or essential worker. Valid for registered account holders. Valid for regular-priced items and cannot be used together with any other privileges or promotions, and sale items. Promotion is only valid for orders delivered within the United States of America.
Where to Buy Charles & Keith
The only thing better than shopping online is shopping online during a sale. Spruce up your wardrobe with some key pieces from our latest online fashion sales. Our women’s shoe sale is the best time to stock up on everything from dressy heels and everyday flats to functional sneakers. Looking for a new carryall? Browse our online bag sale to find a silhouette and colour that will appeal to your style palette.
You will be spoilt for choice with our range of office-ready totes, laid-back crossbodies, exquisite evening bags and more. Everyone can enjoy a wardrobe refresh thanks to our women’s sunglasses sale and kids’ fashion sale.
With new lines being added regularly, keep checking back in so you do not miss out on any amazing deals. Come this way to find your perfect picks. Shopping our covetable online fashion sale has never been easier — you can purchase our bags, shoes, and accessories online from the comfort of your home.
Frequently Asked Questions Charles & Keith
Who owns Charles & Keith?
CHARLES & KEITH was founded with a vision to empower women around the world to express themselves freely through fashion. The brand pushes the boundaries of modern footwear and accessories by constantly reinventing fashion with its curated collections. Since its establishment in 1996, the brand has expanded its reach beyond brick-and-mortar stores by offering online shopping on its website CHARLESKEITH.COM. Its stylish and trend-focused designs are now available in Asia Pacific, the Middle East, Europe and the United States of America.
CHARLES & KEITH believes in social and environmental responsibility. Its efforts to support progress, sustainability and conservation include the use of Forest Stewardship Council certified paper, as well as its collaborations with international organisations such as United Nations Entity for Gender Equality, Breast Cancer Foundation and World Wide Fund for Nature .
How do I track my order?
To check on your order status, sign in to your account and refer to My Purchases and Returns under My Account. Your order status is reflected next to your order number. Please note that you will not be able to view your order status if you opt for guest checkout.
In your shipment confirmation email you will receive a tracking number. Use this number in the online tracking system of the designated courier company to keep track of your shipment. This is also applicable for those who have opted for guest checkout.
Can I amend or cancel my order?
We are only able to amend the billing/shipping address. You will not be able to amend the size/colour of the item(s); remove or add item(s); or change the payment mode Once your order has been placed successfully, you will not be able to cancel it.
What is Charles & Keith Shipping Policy?
To track your order, sign in to your account and view My Purchases & Returns under My Account. Locate the Track Your Order button that corresponds to your order number, and you will be navigated to the online tracking system of the designated courier company.
If you did not receive your package by the expected delivery date, please check on the shipment by tracking your order. To track your order, sign in to your account and view My Purchases & Returns under My Account. Locate the Track Your Order button that corresponds to your order number, and you will be navigated to the online tracking system of the designated courier company.
What is Charles & Keith Return Policy?
Our return policy is only applicable to any item(s) purchased online and delivered in India, within 30 days of receiving your order. Please make sure the item(s) is in original condition, with the original packaging, original tags, and tickets attached. Returns are free if the product you received is wrong or defective, otherwise shipping charges will be borne by you.
In the interest of hygiene, we do not accept returns or refunds on earrings unless they are defective or the wrong item was sent. A final inspection will be done to ensure all items are in their original condition before processing your returns. Returns that do not meet our policy will not be accepted and will be returned to you at your cost
If you are returning an item from an order that came with a free Gift With Purchase (GWP) and the value of the order falls below the GWP qualifying amount after the return, the redeemed GWP must be returned as well. If the GWP is not returned, you will incur charges based on the market value of the GWP.
