Auvik Networks Review

What is Auvik?

Auvik is a cloud-based network monitoring and management software designed for managed service providers (MSPs). It was founded in 2011 and is based in Waterloo, Canada. The software is designed to help MSPs monitor and manage their clients’ networks more efficiently, with features such as network mapping, device discovery, configuration management, alerting and reporting, and automation.

Auvik integrates with a wide range of tools and platforms used by MSPs, and offers flexible pricing plans based on the number of devices being monitored.

Additionally, Auvik provides extensive customer support options, including an online knowledge base, community forum, live chat support, email support, phone support, and training and onboarding resources.

Product Quality Score

Product Quality Score is a metric that is used to measure the quality of a product. It is a numerical rating that reflects how well a product performs in terms of meeting customer requirements, expectations, and needs. The score is usually based on a set of predefined criteria or standards that are used to evaluate the product’s performance, reliability, durability, usability, and other key factors.

Product Quality Score is often used by companies to evaluate the effectiveness of their quality control processes, to identify areas for improvement, and to benchmark their products against those of their competitors. It can also be used by customers to assess the quality of a product before making a purchase decision.

The specific method used to calculate a Product Quality Score can vary depending on the product and the industry in which it is sold. Some common methods include surveys of customer satisfaction, expert reviews and evaluations, and testing and analysis of product performance data.

Auvik features

Auvik is a cloud-based network management software designed to simplify and automate network monitoring and management for managed service providers (MSPs). Some of its key features include:

1. Network mapping: Auvik automatically creates a visual map of the entire network infrastructure, showing all devices and connections.
2. Automated device discovery: Auvik automatically discovers and identifies all network devices, including switches, routers, firewalls, and more.
3. Real-time network monitoring: Auvik provides real-time monitoring of the network, including device health, performance, and availability.
4. Configuration management: Auvik allows MSPs to manage device configurations and track changes over time.
5. Traffic analysis: Auvik provides deep visibility into network traffic, allowing MSPs to monitor bandwidth usage, identify bottlenecks, and optimize network performance.
6. Alerting and notifications: Auvik alerts MSPs to network issues, outages, and security threats via email, SMS, or Slack.
7. Reporting and analytics: Auvik provides a range of reports and analytics that help MSPs track key performance indicators and make data-driven decisions.
8. Integration with other tools: Auvik integrates with a range of other tools and platforms, including PSA, RMM, and SIEM tools.

Overall, Auvik provides MSPs with a comprehensive view of their network infrastructure and helps them to quickly identify and resolve issues, improve performance, and deliver better service to their clients.

Auvik Benefits

Auvik offers a number of benefits for managed service providers (MSPs) looking to simplify and automate network monitoring and management. Some of the key benefits of using Auvik include:

1. Simplified network management: Auvik provides MSPs with a comprehensive view of their network infrastructure, making it easier to monitor and manage all devices and connections.
2. Automated device discovery: Auvik automatically discovers and identifies all network devices, saving time and reducing the risk of human error.
3. Real-time network monitoring: Auvik provides real-time monitoring of the network, allowing MSPs to quickly identify and resolve issues before they impact clients.
4. Improved network performance: Auvik provides deep visibility into network traffic and performance, allowing MSPs to optimize performance and reduce downtime.
5. Enhanced security: Auvik helps MSPs to identify and mitigate security threats, ensuring the network is secure and protected from cyber attacks.
6. Better customer service: Auvik allows MSPs to deliver better service to their clients, with faster issue resolution and improved network performance.
7. Increased efficiency: Auvik automates many routine network management tasks, freeing up MSPs to focus on more strategic activities.
8. Scalability: Auvik is designed to scale with MSPs as their business grows, providing the flexibility to support networks of any size.

Overall, Auvik provides MSPs with a powerful and user-friendly tool for managing network infrastructure, reducing costs, and improving the quality of service they provide to their clients.

Auvik Integrations

Auvik integrates with a wide range of tools and platforms used by managed service providers (MSPs) to simplify and automate their workflows. Some of the key integrations offered by Auvik include:

1. Professional Services Automation (PSA) tools: Auvik integrates with popular PSA tools such as ConnectWise, Autotask, and Kaseya BMS, allowing MSPs to streamline their billing and invoicing processes.
2. Remote Monitoring and Management (RMM) tools: Auvik integrates with leading RMM tools such as SolarWinds N-central, Datto RMM, and NinjaRMM, enabling MSPs to automate routine network management tasks and improve their service delivery.
3. Security Information and Event Management (SIEM) tools: Auvik integrates with popular SIEM tools such as Splunk, IBM QRadar, and LogRhythm, helping MSPs to identify and mitigate security threats more effectively.
4. Collaboration and communication tools: Auvik integrates with collaboration and communication tools such as Slack, Microsoft Teams, and Webex Teams, allowing MSPs to share information and collaborate more efficiently.
5. Cloud services: Auvik integrates with popular cloud services such as Amazon Web Services (AWS) and Microsoft Azure, providing deep visibility into cloud-based network infrastructure.
6. Other network management tools: Auvik integrates with a range of other network management tools, including Cisco Meraki, VMware NSX, and Cisco ACI.

Overall, Auvik’s integrations allow MSPs to leverage their existing tools and platforms, enabling them to streamline their workflows, improve efficiency, and deliver better service to their clients.

Auvik Customer Support

Auvik offers a range of customer support options to help its users get the most out of the software. Some of the key customer support services offered by Auvik include:

1. Online knowledge base: Auvik provides an extensive online knowledge base that includes product documentation, user guides, and FAQs, enabling users to quickly find answers to common questions.
2. Community forum: Auvik has an active community forum where users can connect with other users, ask questions, and share best practices.
3. Live chat support: Auvik offers live chat support, enabling users to get real-time assistance from support representatives.
4. Email support: Users can also contact Auvik’s support team via email, and can expect a response within one business day.
5. Phone support: Auvik offers phone support during business hours, providing users with a direct line to support representatives.
6. Training and onboarding: Auvik provides a range of training and onboarding resources to help users get started with the software, including live webinars, training videos, and a dedicated onboarding team.

Overall, Auvik’s customer support services are designed to help users quickly resolve any issues or questions they may have, and to provide them with the resources they need to get the most out of the software.

Auvik Pricing Plans

Auvik offers a range of pricing plans to suit the needs of different users. The pricing for Auvik is based on the number of devices being monitored, and includes the following plans:

1. Essential: This plan is suitable for small networks and includes basic network monitoring and management features. It starts at $495 per month for up to 100 devices.
2. Standard: This plan includes advanced network monitoring and management features, and is suitable for medium-sized networks. It starts at $895 per month for up to 200 devices.
3. Advanced: This plan is designed for large networks and includes advanced features such as automation and integration with other tools. It starts at $1,295 per month for up to 300 devices.

Auvik also offers a free trial period of 14 days, during which users can try out the software and explore its features before committing to a paid plan. Additionally, Auvik offers custom pricing for users with larger networks or more complex requirements.

Overall, Auvik’s pricing plans are designed to be flexible and scalable, enabling users to choose a plan that meets their specific needs and budget.

FAQs

What is Auvik?

Auvik is a cloud-based network monitoring and management software designed for managed service providers (MSPs).

What features does Auvik offer?

Auvik offers a range of network monitoring and management features, including network mapping, device discovery, configuration management, alerting and reporting, and automation.

What integrations does Auvik offer?

Auvik integrates with a wide range of tools and platforms used by MSPs, including Professional Services Automation (PSA) tools, Remote Monitoring and Management (RMM) tools, Security Information and Event Management (SIEM) tools, collaboration and communication tools, cloud services, and other network management tools.

How does Auvik pricing work?

Auvik’s pricing is based on the number of devices being monitored, with plans starting at $495 per month for up to 100 devices. Auvik also offers custom pricing for users with larger networks or more complex requirements.

What customer support does Auvik offer?

Auvik offers a range of customer support options, including an online knowledge base, community forum, live chat support, email support, phone support, and training and onboarding resources.

Is there a free trial of Auvik?

Yes, Auvik offers a free trial period of 14 days, during which users can try out the software and explore its features before committing to a paid plan.