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What is NiceJob?
NiceJob is a reputation marketing software company that helps businesses improve their online reputation and generate more reviews. The platform offers tools to automate the review collection process, monitor and manage online reviews, and showcase positive reviews on business websites and social media channels.
NiceJob integrates with popular review platforms like Google, Facebook, and Yelp to make it easy for businesses to collect and manage reviews in one place. The platform also includes features like customer follow-up campaigns, review analytics, and customizable review invitations to help businesses increase customer engagement and loyalty.
NiceJob is designed for businesses of all sizes and industries, including home services, healthcare, hospitality, and more.
NiceJob Pricing & Cost
NiceJob offers several pricing plans, depending on the features and number of users a business requires. Here is a summary of the pricing plans available:
- Starter Plan: This plan costs $75 per month and includes review automation, testimonial collection, review monitoring, and basic reporting for one user.
- Marketing Suite: This plan costs $125 per month and includes all the features of the Starter Plan plus review marketing, social media integration, and advanced reporting for up to three users.
- Reputation Pro: This plan costs $275 per month and includes all the features of the Marketing Suite plus automated review responses, intelligent review routing, custom review sites, and reputation scorecards for up to 10 users.
- Enterprise: This plan is customized to the needs of the business and includes all the features of the Reputation Pro plan, plus customized workflows, dedicated account management, and API access.
All plans come with a free trial period of 14 days, and businesses can cancel or change their plan at any time. Additional users can be added to any plan for an extra fee.
NiceJob Features
NiceJob offers a variety of features to help businesses improve their online reputation and generate more reviews. Here are some of the key features:
- Review Automation: NiceJob automates the review collection process by sending customized review invitations to customers via email or SMS. The platform integrates with popular review platforms like Google, Facebook, and Yelp to make it easy for customers to leave reviews.
- Testimonial Collection: In addition to reviews, NiceJob also allows businesses to collect customer testimonials and use them on their website or social media channels.
- Review Monitoring: NiceJob monitors all the reviews a business receives across multiple platforms and alerts them to any new reviews. Businesses can also respond to reviews directly from the platform.
- Review Marketing: NiceJob makes it easy for businesses to share positive reviews on their website or social media channels using customizable widgets and templates.
- Social Media Integration: NiceJob integrates with social media platforms like Facebook and Twitter to help businesses increase their online presence and engage with customers.
- Advanced Reporting: NiceJob provides detailed analytics and reporting on review performance, including review volume, rating trends, and customer sentiment analysis.
- Automated Review Responses: NiceJob can automatically respond to reviews on behalf of the business, saving time and improving customer engagement.
- Custom Review Sites: NiceJob allows businesses to create custom review sites to showcase their reviews and improve their online presence.
- Reputation Scorecards: NiceJob provides reputation scorecards to help businesses track their online reputation over time and identify areas for improvement.
Overall, NiceJob offers a comprehensive suite of features to help businesses improve their online reputation and generate more reviews.
NiceJob work with?
NiceJob is designed to work with a wide range of businesses across different industries. The platform is particularly useful for businesses that rely on online reviews to attract and retain customers, such as home services, healthcare, hospitality, and retail.
Some of the specific industries that NiceJob works with include:
- Home Services: NiceJob is well-suited for businesses in the home services industry, such as plumbers, electricians, HVAC technicians, and landscapers.
- Healthcare: NiceJob is useful for healthcare businesses such as doctors, dentists, chiropractors, and other medical professionals who want to improve their online reputation.
- Hospitality: NiceJob can help hotels, restaurants, and other hospitality businesses improve their online presence and attract more customers.
- Retail: NiceJob can be used by retail businesses such as clothing stores, jewelry shops, and other consumer-facing businesses that rely on customer reviews to drive sales.
In general, any business that wants to improve its online reputation and generate more reviews can benefit from using NiceJob.
NiceJob Customer Support
NiceJob offers customer support through a variety of channels. Here are the ways you can get in touch with their support team:
- Email: You can email NiceJob’s support team at [email protected]. They typically respond within a few hours during business hours.
- Live Chat: NiceJob also offers live chat support on their website. You can access the live chat by clicking on the chat icon in the bottom right corner of the screen.
- Phone: NiceJob provides phone support during business hours. You can find the phone number on their website.
- Knowledge Base: NiceJob has an extensive knowledge base that includes articles and video tutorials on how to use the platform.
Overall, NiceJob offers a variety of customer support options to help users get the help they need quickly and efficiently.
Is NiceJob Right For You?
Whether or not NiceJob is right for you will depend on your specific needs and goals. If you are a business owner who wants to improve your online reputation and generate more reviews, then NiceJob can be a valuable tool to help you achieve those goals.
Here are some of the reasons why NiceJob might be right for you:
- Automates review collection: NiceJob makes it easy to collect reviews from customers by automating the process and integrating with popular review platforms.
- Improves online reputation: NiceJob can help you improve your online reputation by increasing the number of positive reviews you receive and showcasing them on your website and social media channels.
- Saves time: With NiceJob, you can save time by automating review collection and responses, allowing you to focus on other aspects of your business.
- Provides analytics and insights: NiceJob provides detailed analytics and insights into your review performance, helping you identify areas for improvement and track your progress over time.
However, it’s worth noting that NiceJob may not be the right fit for every business. If you don’t rely heavily on online reviews, or if you prefer to manage your online reputation manually, then you may not need the features offered by NiceJob. Additionally, the cost of the platform may not be justifiable for some smaller businesses with limited budgets.
Ultimately, it’s important to consider your specific needs and goals when evaluating whether NiceJob is right for you.
FAQ
What is NiceJob?
NiceJob is a reputation management software that helps businesses collect and showcase positive customer reviews on platforms like Google, Facebook, and Yelp.
How does NiceJob work?
NiceJob integrates with your existing customer management system to automatically send review requests to your customers. The platform also provides tools for responding to reviews, sharing positive reviews on social media, and monitoring your online reputation.
What platforms does NiceJob integrate with?
NiceJob integrates with popular platforms like Google, Facebook, and Yelp, as well as industry-specific platforms like HomeAdvisor, Houzz, and Angie’s List.
How much does NiceJob cost?
NiceJob pricing starts at $75 per month for small businesses and goes up to $599 per month for larger businesses with more extensive needs. There is also a 14-day free trial available.
Can I cancel my NiceJob subscription?
Yes, you can cancel your NiceJob subscription at any time by contacting their support team.
Does NiceJob offer customer support?
Yes, NiceJob offers customer support through email, live chat, phone, and a knowledge base on their website.
Is NiceJob right for my business?
Whether or not NiceJob is right for your business will depend on your specific needs and goals. If you rely heavily on online reviews to attract and retain customers, then NiceJob can be a valuable tool. However, if you don’t rely on online reviews, or if you prefer to manage your online reputation manually, then you may not need the features offered by NiceJob.
