Wayfair Professional Review

About Wayfair Professional


Wayfair Professional is an online company that offers furniture, design services, and other products related to interior design for businesses. It’s the extended branch of its main website, Wayfair which is known to sell on a commercial basis for homeowners.

With some of their collections endorsed by celebrities such as Kelly Clarkson and Martha Stewart, the brand has received an overwhelming amount of publicity over the years.

Garnering a sizable following of 77k followers on Instagram, Wayfair has also been featured on media outlets such as Forbes, PopSugar, and Refinery29.

With this much hype surrounding the brand, it begs the question: are they worth checking out? This Wayfair Professional review will take an in-depth look at the company, member ratings, promotions, and more, to help you decide if their services are up to par.

Overview of Wayfair Professional


High school friends Steve Conine and Niraj Shah came up with the idea for Wayfair in 2002 when taking a class on entrepreneurism at Cornell University.

In 2011, Wayfair officially launched online with its headquarters located in Boston, Massachusetts. Focused on selling products made for home living, their success started snowballing.

In the next year, the business had exceeded $600 million in annual revenue, offering 22 million products across 5 distinct brands including Birch Lane and Perigold.

“Steve and Niraj continue to build Wayfair into their biggest business endeavor yet still innovating every day to create the ultimate home goods shopping experience,” reads a statement made by Wayfair.com.

But, Wayfair Professional is a free service that the company designed especially for businesses.

Unlocking special insider deals, Wayfair Professional gives start-ups and interior designers access to commercial products not available on the regular site, like flooring or office furniture.


It is worth noting that we will be focusing on Wayfair Professional and not their parent company. With that out of the way, this Wayfair Professional review will now get into some initial pros and cons.

Highlights of Wayfair Professional

  • Wayfair Professional members gain access to commercial discounts that are not offered to customers on their main website
  • There are millions of items suited for every style and budget including flooring and office furniture
  • Customers can sign up for a Wayfair Professional account for free
  • By joining Wayfair Professional, you will be assigned to a personal account manager who efficiently helps you find things that you need for your space
  • Wayfair Professional costs are more economical than usual commercial purchases from the brand

Who is Wayfair Professional for?


Wayfair Professional is designed for:

  • Brand/business owners
  • Interior designers/Stagers
  • Industry-leading experts
  • Trade members
  • Property managers
  • Contractors
  • Rental owners

Essentially, Wayfair caters to those that frequently purchase furniture for clients or high-turnover homes. This means that this service is not recommended for those who only go furniture shopping on a one-time basis.

There’s nothing like creating a welcoming environment for your employees and clients. For those in the process of building a brick-and-mortar company from scratch, it’s best that you sign up for a home furnishing service to help keep within those budget limitations.

This membership also includes a virtual design showroom and 3D models to help customers visualize the arrangement of furniture, colors, and other furnishings before you sign off in approval.

What are the Wayfair Professional requirements?


In order to sign up for a Wayfair business account, you will need an EIN and the name of your company. An EIN is an Employee Identification Number that can be found within your tax documents.

Can’t find those pesky papers? That’s fine, too. Customers can upload other files such as resale certificates, business licenses, permits, or any other records that show certification.

What are the benefits of Wayfair Professional?


So, what exactly are the advantages of signing up for a Wayfair trade membership rather than purchasing products on their main website? This Wayfair Professional review will outline some of the benefits that you should consider.

Firstly, the company hosts millions of commercially rated products that come from top brands, and offer new sales for their members on a daily basis.

Styling may seem like a simple job at first glance, but real design experts know that it takes a number of skills such as curation, budget management, and an eye for aesthetics.

By signing up for a Wayfair Professional membership, clients have access to a team of dedicated industry experts that have a great depth of knowledge on how to incorporate the essence of your company into its furnishings.

While the personal account manager does all the heavy lifting, this doesn’t mean customers have no say in the process! Wayfair Professional also provides project management resources for its members such as:

  • Quote tools
  • Fabric swatches
  • Inspiration boards
  • Product tear sheets


If that wasn’t already enough, Wayfair designers can upload their personal galleries onto social media helping your business gain more exposure.

For example, Wayfair Professional’s Instagram followers interact with posts and ask questions about specific products and furniture items so that they can replicate the showrooms at home.

Wayfair Professional also hosts their annual Tastemaker Awards, a design competition for its members with rewards like:

  • A $1,000 shopping spree
  • A social media spotlight
  • An article on the brand’s website

All that’s required of the participants is that they post photos of their projects to a public profile, provide a brief description, and tag Wayfair Professional’s accounts and relevant hashtags.

It’s an entertaining way of encouraging engagement from their members and sharing inspirations with the community.

From office cubicles, floor paneling, to couches designed to make the waiting room less cold and corporate, you might find something that piques your interest.

Additionally, this service is budget-friendly. By signing up for a Wayfair Professional login, you’re entitled to money-saving perks like tax-exempt buying and free shipping on orders over $50.

They also offer customers a 5% – 25% Wayfair Professional discount on all of their products. Wayfair has your best interests in mind, so that you don’t go over your annual or monthly quota.

What kind of products does Wayfair Professional have?


Wayfair Professional has a curated selection of products that are specifically chosen to furnish certain professional spaces. According to the company, they are geared towards helping professionals acquire the best items for their brand.

While we don’t know for sure what specific types of furnishings they offer within this service, this Wayfair Professional review knows of a few brands they do showcase on their website. This includes providing customers with products designed by top brands such as Steelcase, Kohler, Arteriors, and Safco.

Ranging from smart office furniture, sleek bathroom furnishings, luxury lighting, to storage components, there are millions of exclusive items that aren’t available to purchase on the regular website.

How Much is Wayfair Professional?


When it comes to the Wayfair Professional program cost, customers only need to pay for items bought within this service, and there is an annual fee of $30.

They offer fast and free shipping on orders that total $50+. Other wallet-friendly perks include easy invoicing and third-party financing options.

So far, this Wayfair Professional review hasn’t come across a Wayfair Professional promo code or a Wayfair Professional coupon. However, they do have a Rewards Program called the Wayfair Professional Gold service.

By signing up, customers can gain access to free design consultations and significant discounts on products.

Buyers can also receive updates for any upcoming promotions by following the company on their social media platforms.

Wayfair Professional Reviews: What Do Members Think?


This Wayfair Professional review hasn’t come across many testimonials for Wayfair’s separate business service. As a result, we may not be able to paint an accurate depiction of this program as a whole.

While there isn’t a dedicated review page on their website, there are positive experiences showcased on the company page. According to one business owner, they “owe many thanks to Wayfair Trade for their support and focus on creating a strong connection between vendors and designers.”

There are also blog posts written about Wayfair Professional online. On Furniture, Lighting & Decor, an article raved about the amount of advantages and insider perks in joining the membership including the “tax-exempt buying, free shipping, … and members only discounts.”

Margaret Lawrence who is the acting Vice President of B2B also raves about the brand in her statement:

“Wayfair Professional makes it easy for interior designers to curate unique looks for all their clients — and manage projects from start to finish — in one place.”

On The Krazy Coupon Lady, the author went into detail about how helpful their personal account manager is. They explained that their assigned expert assisted in finding the best deals for products on the website:

“With Wayfair Professional you get your very own personal human account manager, with a direct line and email. My new best friend is named Brianna. She told me that I could lock in the price on any item I’m eyeing for thirty days and work with her to get better deals.”

This Wayfair Professional review hasn’t come across any negative experiences. But there are more independent customer testimonials on their main website.

Looking at Wayfair reviews online, you will find that there are many positive and negative comments posted on Trustpilot, Influenster, and Consumer Affairs. With all of the good publicity about the parent company, it is no wonder Wayfair Professional is taking off.

If you have concerns about the nature of Wayfair shipping and deliveries, here’s a review from a repeat customer:

“I have been buying from Wayfair for a couple of years and have had a great experience. Occasionally something might be damaged in shipping and customer service reshipped immediately.”

The brand has also mentioned that international shipping was more likely to be delayed due to the pandemic. But, it was always taken care of.

Is Wayfair Professional Worth It?


So, is this service worth looking into? Based on what the program offers and reviews from members, this Wayfair Professional review recommends the brand.

There are many customer perks when signing up for a membership. On top of gaining access to exclusive Wayfair discounts and products, subscribers can receive expert advice from industry professionals to help them create their ideal living space.

Customers can also find everything they need without stepping out of budget. By using this service, it is affordable compared to ordering items on Wayfair.com as individual purchases. If you’re a business owner, you already know that it’s important to watch your spendings.

Other advantages include their complimentary design services. When it comes to interior design, it’s sometimes hard to discern how certain furniture, rugs, or lighting will look when you’ve only seen an empty room.

With their virtual showroom and 3D mapping program, members can get a feel for their new workplace before greenlighting any decisions. This process helps the client feel more assured and excited about everything coming together.

Lastly, customers who ordered furniture and products from Wayfair had minimal issues with customer service or shipping, and it’s highly likely that this standard carries over to Wayfair Professional as well.

If you are willing to give them the benefit of the doubt, Wayfair Professional may be worth checking out.

Sign up for a Wayfair Professional Membership


Signing up for a Wayfair Professional Membership is quite straightforward. Follow these simple steps:

  1. Visit the company’s website: Wayfair.com
  2. Scroll down to the bottom until you see “Wayfair Professional” (found under About Us)
  3. From there, enter your email address and click on the green Join Wayfair Professional box.
  4. Once you’re on the Wayfair Professional sign-in page, a prompt will ask for your email address, what type of business you own, and your company credentials



Is Wayfair Professional free?

Customers can sign up for their membership for free. This Wayfair Professional review found out that members will be billed $30 annually.

How do I cancel my Wayfair Professional membership?

This Wayfair Professional review found out that customers cannot cancel their membership on their account. Members must request a deletion through an online company contact form, or by calling their customer service team.

How to Contact Wayfair Professional

If you have any questions after reading this Wayfair Professional review, contact the company through:

Also be sure to check out our Wayfair Furniture Review for an overall brand profile. If you’re in the hunt for home furniture, be sure to check out these brands as well:

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